Terms & Conditions

By accessing, browsing or using this website to purchase an item you agree to our terms, conditions and disclaimers as follows

Floral Care:

Customers are encouraged to handle floral arrangements with care, including the cutting of stems every 2-3 days, regular water changes and ensuring the use of appropriately sized vessels for optimal stem support and longevity. Fun fact: Tulips grow to their environment and will droop when placed in a too short of a vase.

Delivery Process:

It is essential to provide correct delivery addresses, recipient names, and contact numbers. Any inaccuracies may result in an additional delivery charge. You can read more about our Delivery Policy under 'Shipping & Delivery'

Refund Policy:

No refunds will be processed unless the product is returned to the store within 48 hours, accompanied by valid proof of purchase. We cannot accept responsibility for any mishandling of flowers. Should you encounter any issues with your order, please reach out to us within 24 hours to explore potential solutions. Resolutions will be assessed on a case-by-case basis at our discretion.

Floral Disclosure:

At The Flower Bar, we pride ourselves on using seasonal flowers. Therefore, the colours and types of flowers depicted in our images may vary without prior notice. Prices, sizes, colours, and flower varieties are subject to change depending on the season, especially during peak periods like Valentine’s Day and Mother’s Day. While we strive to maintain the overall theme of our arrangements, specific flowers and colours may differ. We make every effort to provide the exact pot, vase, or packaging as shown; however, in cases where these are unavailable, we will substitute with alternative containers of similar value and style.


Unauthorised use of The Flower Bar photography for personal or business purposes is strictly prohibited without prior consent. All images and content on this website are the exclusive property of The Flower Bar.

To the extent permitted by law The Flower Bar accepts no responsibility for any loss suffered in connection with the use of this website, or for any loss or damage to goods occurring in transit or otherwise.”


Shipping & Delivery

Click here to read more about our Shipping & Delivery